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State Authorization

To comply with federal regulations regarding state authorization for distance education, the Hutchinson Community College web site now clarifies the complaint process for students who reside strictly out-of-state. All students who wish to appeal a final course grade must follow the HutchCC Grade Appeal Process. Out of state students must also follow the HutchCC policies and process. If all other attempts at a resolution are exhausted students residing wholly out-of-state may file a formal unresolved complaint at their state-level if their state is not participating in SARA.

Distance Learning Complaint Resolution for Out of State Students

Hutchinson Community College is working in cooperation with the Department of Education and states' agencies to comply with required authorizations and requirements so that we can continue to provide educational access to students across the country. HutchCC is accredited by the Higher Learning Commission and is a member of the North Central Association. HutchCC is a SARA member.

Complaint Resolution Process

In compliance with the language passed in the Higher Education Opportunities Act of 2008, the U.S. Department of Education (USDOE) conducted a Negotiated Rule Making Process in 2010, institutions offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student's state. 

Unresolved student concerns regarding programs authorized through SARA may be directed to the state portal agency. Students can find the SARA complaint procedure at this link:

Authorization by State

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